Question 1

Where can I see a doctor without an appointment in Bern?

Accepted Answer

The walk-in clinics City Notfall PostParc (Schanzenstrasse 4A), Notfall Sonnenhof (Buchserstrasse 30, mainly bones and joints) and Hirslanden Klinik Permanence (Bümplizstrasse 83) see you without an appointment, usually every day until 10 pm. Bring your health insurance card and a list of your medicines.

Question 2

Whom do I call in Bern for toothache at night?

Accepted Answer

The dental emergency service for the Bern region (031 529 60 60) answers 24 hours a day and gives you a practice by phone. Treatment between 8 pm and 7 am carries a surcharge; you often pay cash.

Question 3

Where is the children’s emergency department in Bern?

Accepted Answer

The children’s emergency department is at the Inselspital, Freiburgstrasse, 3010 Bern, phone 031 632 92 77. The Medgate Kids Line (058 387 78 87) gives advice by phone; with breathing problems, unconsciousness or strong pain, call 144.

Question 4

Whom can I call in a mental health crisis?

Accepted Answer

At Die Dargebotene Hand (143) you can talk anonymously; children and young people can reach Pro Juventute any time on 147. In an acute crisis the psychiatric emergency service for the Bern region (UPZ) helps 24 hours a day: 058 630 88 11 for adults, 058 630 88 44 for children and young people.

Question 5

A doctor in Bern without health insurance or papers?

Accepted Answer

The Bern advice centre for undocumented people at Monbijoustrasse 31 advises for free and helps further, on Mondays 2–6 pm without an appointment. The Swiss Red Cross, Canton of Bern, offers health care; times and place are on its website.