Question 1

Where is the lost property office in Bern?

Accepted Answer

The City of Bern lost property office is at Theatergässchen 2, 3011 Bern, phone +41 31 321 50 50. You can also report the loss online; when you collect, you pay about 5 % of the value.

Question 2

Lost something on a tram or bus in Bern: what now?

Accepted Answer

Things found on trams and buses usually reach the BERNMOBIL service centre at Bubenbergplatz 5 the next morning. Write down the line, direction and time and fill in the online form, which works any time.

Question 3

How much does SBB lost property cost?

Accepted Answer

Reporting a loss is free. Getting an item back costs CHF 20 per item (CHF 10 with a GA travelcard), or CHF 25 for electronics or bulky items such as a bike or pram (CHF 15 with a GA).

Question 4

My bike is gone: was it removed in Bern?

Accepted Answer

The police remove bikes parked outside the markings or for more than 3 days, mostly around the station; there is a fee for this. Look on the lost property portal first; if it is not there, report the theft online on Suisse ePolice.

Question 5

Is there one blocking number for all bank cards?

Accepted Answer

No, Switzerland has no single blocking number for all banks. Block the card in your bank’s app or with the blocking number on your bank’s website.